Market Systems Development Officer (MSD) - Nakivale Refugee Settlement
HEKS/EPER
Location: Mbarara, Uganda
Category: NGO & International Development
Employment Type: Contract
Status: Open & Active
### Key Duties & Responsibilities 1. Programme Strategy and Implementation. Ensure effective and efficient planning and implementation according to approved budgets, workplan and HEKS/EPER policies. Ensure that the project adopts the humanitarian-development Nexus approach and is aligned to the thematic areas of livelihoods, conflict transformation, climate adaptation, and protection. Lead the labour market and skills demand assessment to ensure its integration into the project implementation cycle. Conduct private sector mapping and analysis of the systemic barriers to transition to work and dignified employment in Nakivale, Isingiro and Mbarara markets, including assessment of facilities and potential private sector actors. Ensure development of gender inclusive and appropriate Assessment and Training Packages (ATPs) and integration of a market systems approac.
Key Responsibilities:
- Design, build, test, and maintain robust, scalable software applications and technology infrastructure for HEKS/EPER.
- Diagnose and resolve hardware, software, network connectivity, and operating system issues for end-users across Mbarara.
- Implement stringent cybersecurity safeguards, data encryption standards, access control policies, and system backup protocols.
- Collaborate with product managers and business stakeholders to translate functional requirements into high-performance technical specifications.
- Administer cloud infrastructure, database servers, API integrations, and continuous deployment (CI/CD) pipelines.
- Conduct regular vulnerability audits, software patch deployments, and performance optimization benchmarking.
- Develop comprehensive technical documentation, architecture diagrams, and user troubleshooting manuals.
- Evaluate emerging technologies and digital tools to enhance organizational operational efficiency and digital transformation.
Qualifications & Requirements:
- Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or related discipline.
- At least 2 to 5 years of professional experience in software development, systems administration, or IT support.
- Hands-on proficiency with modern programming languages, database systems (SQL/NoSQL), and cloud architectures.
- Practical knowledge of network security, firewall configuration, data protection protocols, and disaster recovery planning.
- Strong analytical problem-solving skills with the ability to troubleshoot complex system incidents independently.
- Industry certifications (such as Cisco CCNA, CompTIA Security+, AWS, Microsoft Certified, or ITIL) are highly advantageous.
Verified vacancy originally published on 2026-10-28. Discovered via verified recruitment channels.